In the event of a data breach, DG Solutions offers custom multi-channel communication plans to keep your clients informed, offer them support, and maintain their trust. Communications are personalized using our state-of-the-art software. We offer live, US-based agents to answer questions and enroll individuals in identify protection services. Leverage DG’s instant dashboard reporting to track your communications, monitor individual needs and responses, and manage any public misinformation immediately.

Multi-Channel Outreach

We believe the best way to communicate a data breach to affected individuals is with a prompt and honest multi-channel approach. We recommend a combination of personalized online, voice, and print communications to maximize your reach. DG offers a wide spectrum of resources to deliver fast, critical communication – including web, email, SMS text messaging services, a 200-seat call center with highly trained and experienced staff, and variable data direct mail printing.

API Integration & Dashboard Reporting

Getting response data into your hands quickly and effortlessly is critical when administering a breach communication campaign. DG offers API integration so that we can provide your data in real-time. Communication campaign results are entered into the system as they are received so you have access to the information instantly. Our user-friendly dashboard makes it easy to visualize and sort the data so that you can monitor and manage client responses. 

  Security & Compliance

Security you can trust.
We take every step to ensure your confidential information is protected. 

•  ISO 27001 certified
•  HIPPA and FISMA compliant with annual third-party audits
•  HITRUST compliant
•  Certified PHI & PII handling
•  100% camera match
•  In-House USPS post office for more security during chain of custody
•  Network protected by WatchGuard firewalls
•  We use PGP encryption. We can do password protected zip files
•  Round-the-clock file encryption, even when servers are at rest
•  On-site document shredding

Get in touch and let’s talk about what’s next for you